Cancellation and Refund

  • Cancellation Policy

    Thank you for choosing Nalini Achal for your downloadable file purchases. Please review our cancellation policy below:

    1. Returns and Exchanges:

      • Due to the nature of downloadable files, all purchases are considered final, and returns or exchanges are not available.

    2. Initiating a Return or Exchange:

      • In case of any transaction issues, such as double payments or payment errors, please contact our customer support team at info@naliniachal.com. Our team will assist you in resolving the issue promptly.

    3. Refund Processing Time:

      • Refunds for payment issues will be processed within 24 hours of verification. Refunds will only be issued in cases where there are payment discrepancies or errors, such as duplicate payments or overcharges.

    4. Contact Information:

      • For any transaction-related inquiries or assistance, please contact our customer support team at info@naliniachal.com. We’re here to help resolve any issues you may encounter.

    By making a purchase with Nalini Achal, you agree to adhere to the terms and conditions of our cancellation policy for downloadable files.

    We appreciate your understanding. If you have any questions or need further assistance, please do not hesitate to contact us.